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WordPress Website Maintenance and Support

Never worry about WordPress version and plugin updates. From hosting and backups to WordPress security fixes, we take care of your site’s technical performance for you.

Keeping your website consistent and up-to-date on a regular basis is a Keystones for online success. But, who has time for all of that? Excale does. Consequently, your business (small or large) needs a website management and maintenance team – like Excale. So, As a full service end-to-end website design company, you won’t need to go anywhere for anything else.

The influence of website maintenance allows an enterprise to constantly stay updated, without any technical issues. But, a website can be so much more, along with the right maintenance tools and team behind you. For instance, You’ll be able to expand your exposure, lead generation and brand awareness 24 hours a day. In addition to this, you will not go a single day without growing stale, outdated, or losing your professional edge. Also, we usually encounter companies who paid quite a large amount of money to get their website built anywhere from around three to five years ago.

  • Keep your Website Software updated and ensure it’s functioning properly
  • Monitor and prevent hacking attempts
  • Prevent Spam
  • Keep your data safe and secure
  • Keeping your information accurate and up to date
  • Optimizing site speed, user (visitors) functionality

We Update WordPress, Theme and the Plugins that powers your website on daily or weely base.
To maintain smooth and secure website maintenance, our team of specialists will upgrade your website’s software.

Protection from errors, hackers, and server failure. We backup our website every day or week to our cloud server.
You are protected in the event that something were to happen to your website, your backups, or the hosting server itself.

The key justification for website upkeep is security.
To ensure that your website is not attacked or taken over, we will routinely monitor the spam and scan for vulnerabilities.

We enable website uptime monitoring and let you know when your website is down. We will take steps to restore your website if it goes down.

We install and manage WordPress Security Plugins and File Change Monitoring and improve your security with Brute Force Protection, Two-Factor Authentication, reCAPTCHA Support and Spam comment filtering.

Broken links, glitches, and errors all affect how well a website performs.
Our professional link checker will look for any broken links that deter users and lower search engine results.

We use analytics to help your company run more efficiently.
With the Google Analytics dashboard, our team will examine every crucial metric of your website as well as all other trends in those key metrics.

We aim to have your site loading in under 2 seconds. We put your site through rigorous testing and work on all metrics to improve site speed. We improve your sites performance with Free CDN Bandwidth, Image Optimization and Performance monitoring.

Obtain a monthly evaluation and report of your website.
See all of our daily upkeep and security efforts, including firewall statistics, blocked IPs, backups, malware eradication, plugin and WordPress upgrades, site security, and more.

No contract. No risk.

We only provide month-to-month website administration services.
Our business is not contracted; we earn for it each month.
Let us take care of the security, maintenance, and modifications to your website. Try us !

Best Value


Best for Blogger and Enthuisiasts

$6.99 / month

  • weekly Software Updates

  • weekly Website Backups

  • 24/7 uptime monitoring

  • Security essentials

  • minor Repairs and Fixes

  • Google Analytics

Most Popular


Best for Businesses

$9.99 / month

  • daily Software Updates

  • daily Website Backups

  • 24/7 uptime monitoring

  • All Security Features

  • unlimited Repairs & Fixes

  • Analytics

  • Reporting

All Inclusive


Best for Shops, Hotels etc.

$12.99 / month

  • daily Software Updates

  • daily Website Backups

  • 24/7 uptime monitoring

  • All Security Features

  • unlimited Repairs & Fixes

  • Reporting & Analytics

  • eCommerce Support

WordPress Maintenance Feature Comparison






WordPress updates




Plugin updates




Theme updates 




24/7 Uptime monitoring

every 15 minutes

every 5 minutes

every 5 minutes

Monthly reports

Monitoring & Renewal Support

SSL, Web Hosting and Domain Hosting

Link monitoring


Website backups




Saved backups

30 days

60 days

60 days

Backup restores


Daily Security Scan

Custom Hardening

Enhanded Security

WordPress Security Plugins

Brute Force Protection

File Change Monitoring

Two-Factor Authentication

reCAPTCHA Support

Spam comment filtering


CDN & Cache Plugin Install and Setup

Image Optimization

Performance optimization


Malware removal

5 / Month



Tasks / support time

30 mins / month

120 mins / month

180 mins / month

Fixes / troubleshooting

Minor issues

Turnaround time 

1-2 business day

1 business day

1 business day

Edits & design changes

Minor tasks

WooCommerce Support

Additional Features

Access to Premium Plugins ($300 value)

Google Analytics integration

What does a website maintenance service do?

The continual process of making sure a website is secure, functional, and healthy is known as website maintenance.
In other words, we ensure that your website is protected from threats and problems, has a good appearance, and functions effectively.
Other tasks include resolving technological problems, repairing visual flaws, and updating software and security.
In addition to preventative maintenance and security, we also offer active administration to carry out any requests, revisions, or modifications you may have for the website.

How does your website reporting work?

Every month, we send you a website health report.
The report lists each daily security and maintenance task we carried out over the past 30 days.
The reports are simple to read and give a wonderful high level breakdown of all the crucial elements affecting the functionality and health of your website.
You may view firewall statistics, malicious login attempts we’ve stopped, the plugins we’ve updated, and more.

Why do in need daily backups?

We strongly suggest creating daily website backups.
Backups are a regular service element of all of our plans.
The most significant internet company asset you have is probably your website.
Backups are your website’s insurance.
We have you covered if anything ever happens to your website, your personal backups, or your hosting server.
We perform a daily backup of your server and keep all the backup data on our private cloud server, which is protected from any dangers that could try to attach to your website or hosting server.

Can you change the website design for me?

Yes. The layout of your website can be modified by us.
We can assist with all of these things and more, including color adjustments, layout changes, font changes, section additions, section deletions, picture replacements, and button style changes.

Do i need to sign a long term contract with you?

No, a contract is not necessary. We actually offer month-to-month website management services.
There are no costs or penalties for canceling at any time.
We think that rather than contracting our business, we should earn it each month.

Will you troubleshoot broken plugins/themes and work directly with plugin developers to find a fix?

Sure, we will look into and resolve any conflicts between WordPress and any plugins that Excale supports.
On your behalf, we will also communicate directly with the plugin creator.

If the plugin you want to use isn’t listed, let us know and we’ll ask our development team to add it or assist you in finding a replacement.

I got hacked, can you remove malware?

We can get rid of malware, yes.
We can assist if malware has been installed on your website.
Also, we have the power to stop it from happening in the future.
Following the malware removal, we’ll continue to maintain and secure your site going ahead.

Something is not working right, will you fix it for me?

Most of our maintenance plans for our websites include troubleshooting and solutions.
We will resolve any problems with your website.
Let us know what’s wrong, whether it’s a contact form that has stopped functioning or an image that isn’t showing up properly, and we’ll solve it.
Any fault, issue, or difficulty on your website can be debugged and fixed by us.

Can you add a new Post or Page for me?

Absolutely, we can update your website with new pages and blog articles.
Send us your blog posts, photographs, and page material so we have everything we need to publish your new post or page.
In order to add the new page, we can also change the menu on your website.

How long does it take to fullfill a change request?

The majority of website requests are typically fulfilled in one business day or less.
It can take longer if you submit more requests or if your responsibilities are more difficult.
We’ll let you know what to expect if a single job or to-do list will take longer.
If not, anticipate having it finished by the following working day.

Can I use my own hosting provider for your website maintenance service?

YES ! But keep in mind that for the the best results to fully optimize your site’s security, speed, and performance we recommend our Excale Hosting.

Does Excale offer High Availability Hosting and Guaranteed Uptime?

Although we do not provide high availability (HA) hosting, we do provide a 99.9% uptime guarantee that is backed by a SLA.

WordPress Website Maintenance, Site Security, and Support

We make sure your website is current, safe, and operating optimally to enhance performance and user experience.