WordPress Website Maintenance and Support

The continual process of making sure a website is secure, functional, and healthy is known as website maintenance.
In other words, we ensure that your website is protected from threats and problems, has a good appearance, and functions effectively.
Other tasks include resolving technological problems, repairing visual flaws, and updating software and security.
In addition to preventative maintenance and security, we also offer active administration to carry out any requests, revisions, or modifications you may have for the website.

Every month, we send you a website health report.
The report lists each daily security and maintenance task we carried out over the past 30 days.
The reports are simple to read and give a wonderful high level breakdown of all the crucial elements affecting the functionality and health of your website.
You may view firewall statistics, malicious login attempts we’ve stopped, the plugins we’ve updated, and more.

We strongly suggest creating daily website backups.
Backups are a regular service element of all of our plans.
The most significant internet company asset you have is probably your website.
Backups are your website’s insurance.
We have you covered if anything ever happens to your website, your personal backups, or your hosting server.
We perform a daily backup of your server and keep all the backup data on our private cloud server, which is protected from any dangers that could try to attach to your website or hosting server.

Yes. The layout of your website can be modified by us.
We can assist with all of these things and more, including color adjustments, layout changes, font changes, section additions, section deletions, picture replacements, and button style changes.

No, a contract is not necessary. We actually offer month-to-month website management services.
There are no costs or penalties for canceling at any time.
We think that rather than contracting our business, we should earn it each month.

Sure, we will look into and resolve any conflicts between WordPress and any plugins that Excale supports.
On your behalf, we will also communicate directly with the plugin creator.

If the plugin you want to use isn’t listed, let us know and we’ll ask our development team to add it or assist you in finding a replacement.

We can get rid of malware, yes.
We can assist if malware has been installed on your website.
Also, we have the power to stop it from happening in the future.
Following the malware removal, we’ll continue to maintain and secure your site going ahead.

Most of our maintenance plans for our websites include troubleshooting and solutions.
We will resolve any problems with your website.
Let us know what’s wrong, whether it’s a contact form that has stopped functioning or an image that isn’t showing up properly, and we’ll solve it.
Any fault, issue, or difficulty on your website can be debugged and fixed by us.

Absolutely, we can update your website with new pages and blog articles.
Send us your blog posts, photographs, and page material so we have everything we need to publish your new post or page.
In order to add the new page, we can also change the menu on your website.

The majority of website requests are typically fulfilled in one business day or less.
It can take longer if you submit more requests or if your responsibilities are more difficult.
We’ll let you know what to expect if a single job or to-do list will take longer.
If not, anticipate having it finished by the following working day.

YES ! But keep in mind that for the the best results to fully optimize your site’s security, speed, and performance we recommend our Excale Hosting.

Although we do not provide high availability (HA) hosting, we do provide a 99.9% uptime guarantee that is backed by a SLA.